I have worked on everyting from big-iron to small micro controllers. No wait, I bought a Commodore Amiga a year or two later. The last time I bought a pre-built computer was in 1984. I have been in the computer industry, both hardware and software, for nearly 30 years. Sounds extreme? Ask anybody else doing the above. it would take a visit from a tech to format, reinstall and configure windows with Pinnacle Studio to put you in a position you want to be. Every computer manufacture from NEC, DELL, Gateway and others have their problems. Pinnacle's customer service can't and won't customize your PC for video editing. Any computer you use for video editing/capture/burning should be a dedicated unit. This product won't work straight out the box, but it's not the products fault. I have been using Pinnacle Studio for years and the one thing I learned about the product is that configuring your PC for video editing is a pain in the butt.
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